Customer Service Policy

Contact Method

All customer consultation, feedback, complaint and cooperation applications shall be submitted through the independent Contact page on the official website. We do not provide other private contact channels to ensure the standardization and traceability of service records.

Transaction Currency

The unified settlement currency of all commodities on the platform is United States Dollar. All commodity prices, discount settlement and refund records are calculated in US dollars, and there is no additional currency conversion fee.

Service Scope

Our customer service team provides full-cycle service support, including order inquiry, logistics consultation, product parameter explanation, return and refund processing, complaint handling and problem feedback. We are committed to responding to every customer's legitimate demand efficiently.

Service Standard

We adhere to the fair and transparent service principle to treat every customer equally. All service procedures comply with international trade norms and local consumer protection laws. We will actively solve product and logistics problems for customers, and continuously optimize service details to improve user satisfaction.

$9.24; ~~$18.49~~; $9.24
Unit price: per